Frequently Asked Questions
Here are answers to some of the most frequently asked questions
What types of services do you provide?
We specialize with couples, men and women that struggle with sexual addiction issues, partners of sex addicts, couples struggling with sexual intimacy, teens, depression, anxiety and restoration of relationships hurt by sexual addiction, infidelity, and other destructive issues.
Right of Good Faith Estimates
Click Here to learn more about your Rights of Good Faith Estimates.
How long does it take?
Each session lasts typically 45 to 50 minutes. Your therapist will establish with you a regular schedule based on your specific need. A person may come to counseling once or twice or may choose to continue counseling until they have met their goals for life improvement.
Will what I share be kept private?
All of your conversations with the Hope Counseling staff are completely confidential (except where mandated otherwise by law, as in the case of child abuse and/or elder abuse or imminent danger to yourself or others).
How do I make an appointment?
If you are ready to make an appointment with one of our therapists, you can call 512-856-6360 to leave a voicemail message with your information and a counselor will contact you within 24-hours (easily sooner). You can also fill out the contact form and a counselor will contact you within 24-hours.
What if I have to cancel my counseling session?
There is no charge for any session cancelled 24 or more hours prior to the scheduled time. However, sessions cancelled with less than 24 hours notice will be charged the full session fee.
Will my insurance company pay for counseling?
We do not process any insurance claims at our office. Many insurance companies will reimburse you some percentage of the money you spend on therapy. Call your insurance company to ask them how that works and if they will reimburse you for services provided by Hope Counseling Center counselors.
How do I start counseling?
Simply click here to fill out our contact form and we will match you with a therapist that best meets your needs. The therapist will contact you to discuss an appropriate schedule for your first appointment.
Call us at 512-856-6360 or simply click here to fill out our contact form and we will match you with a therapist that best meets your needs.